Privacy Policy

1. Introduction

Nucleus Aesthetics ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, websites, and services (collectively, the "Platform"). By using the Platform, you consent to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

3. How We Use Your Information

• •To create, maintain, and secure your account
• •To process payments and manage subscriptions
• •To deliver and personalize educational content and AI assistant responses
• •To track course progress, video completions, and learning outcomes
• •To communicate with you regarding your account, updates, and support
• •To improve, maintain, and optimize the Platform
• •To detect and prevent fraud, abuse, or violations of our Terms
• •To comply with legal obligations and respond to lawful requests

4. Information Sharing

We do not sell your personal information. We may share your information with:

• •Service Providers: Third-party vendors who assist in operating the Platform (e.g., Stripe for payments, cloud hosting providers, email delivery services)
• •AI Providers: Queries sent to the AI assistant may be processed by third-party AI services. We do not include personally identifiable information in AI prompts
• •Legal Requirements: When required by law, regulation, legal process, or governmental request
• •Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (TLS/SSL), secure password hashing, HTTP-only authentication cookies, parameterized database queries, and rate limiting. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

We use essential cookies to maintain your authentication session and preferences. We may also use analytics tools to understand how users interact with the Platform. You can configure your browser to reject cookies, but this may limit your ability to use certain features of the Platform.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• •Access and receive a copy of your personal data
• •Request correction of inaccurate or incomplete data
• •Request deletion of your personal data
• •Object to or restrict the processing of your data
• •Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at the email below.

9. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the effective date above. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at admin@nucleusaesthetics.com.